We stand behind the quality of our products, but if for any reason you're not satisfied with your purchase, we offer a comprehensive refund policy. Please refer to our website for detailed information on our refund policy, including terms and conditions.

Our panels have an NRC (Noise Reduction Coefficient) of 0.85, which means they absorb85% of sound that hits them. This makes them highly effective in reducing noise and echo in spaces like offices, conference rooms, restaurants, and homes.
The higher the NRC value (which ranges from 0 to 1), the more sound the panel absorbs. An NRC of 0.85 indicates that our panels are excellent at improving acoustics, creating a quieter and more comfortable environment by reducing sound reflections.

The panels cannot be painted.

We do not have a showroom in Melbourne but we ship Nationwide.

Yes the lights can be cut down every 5cm.

Lights can be wired in, however please be aware that they are designed as a plug and play kit.

Yes, all of our panels come with a warranty:
1 year for our Acoustic Panels
5 years for our Stone Panels
10 years for our Outdoor Panels
2 years for our Design Panels

Yes, our panels are designed to withstand the rigors of high-traffic areas and maintain their aesthetic appeal over time. Whether it's a bustling office lobby or a busy restaurant, Delaco Panels can maintain their beauty and functionality even in demanding environments.

Absolutely! Our panels boast a natural, beautiful look that adds an elegant touch to any environment. They are designed to be head-turning stylish, making them a perfect addition to residential, commercial, and hospitality settings.

Definitely! We prioritize sustainability by using recycled materials in our panels. Additionally, our panels are mildew-proof and offer heat insulation, further contributing to eco-friendliness.

Delaco Panels specializes in bespoke acoustic wood, wood-veneer and stone panels designed to enhance interior spaces. Our panels not only offer stunning aesthetics but also improve acoustics by reducing reverberation and poor sound quality.

We currently have 2800mm panels in stock, if you have a large project, we can certainly customize panels to your exact specifications. Customization is possible for larger orders, and we’d love to assist if it’s a good fit.

Yes, they are. Delaco Panels is the first company in Australia to offer fire-resistant panels for both personal and commercial use. This ensures safety and peace of mind in any space.

At Delaco Panels, sustainability is at the forefront of everything we do. We source our materials from sustainable sources and prioritize eco-friendly production practices. By choosing Delaco Panels, you're not only enhancing your space but also supporting responsible and sustainable manufacturing.

The acoustic slat wood wall panel range is designed for indoor use only.

Our panels are crafted from sustainable materials, including MDF slats and acoustical felt made from recycled material. The wood slats are certified by the Forest Stewardship Council (FSC), ensuring responsible sourcing and production practices.

Delaco Glow is our illumination strip, designed to add a touch of brilliance to your interiors. It provides both functional lighting and aesthetic appeal, enhancing the ambiance of any space.

Absolutely. Our panels are versatile and suitable for a wide range of environments, including homes, offices, retail spaces, restaurants, hotels, and more. Whether you're enhancing a living room or upgrading a corporate boardroom, Delaco Panels can elevate any space.

While our panels come in a variety of colors and finishes, they can also be painted or stained to match your existing decor if desired. This flexibility allows you to customize your space and achieve the perfect look for your interior design scheme.

Yes we have. You can check our Instagram for more inspiration: https://www.instagram.com/delacopanels/

Yes we have. Check our Youtube page here: https://www.youtube.com/@delacopanels

Yes we have. You can check our Tiktok page here: https://www.tiktok.com/@delacopanels

Yes we have. You can check our Facebook page here: https://www.facebook.com/delacopanels

We recommend T-Rex Floor & Wall adhesive. It is a high-quality, single-component adhesive with excellent bonding strength. Based on SMX Polymer technology, it is chemically neutral and fully elastic.

The frequency of sealant application depends on the location and exposure to water. For areas frequently exposed to water, we recommend reapplying a sealant every 3-4 years. In other locations, a reapplication every 5-6 years is sufficient. Use a water-based sealer for all types of stone to prevent stains, moisture absorption, algae or moss growth, and to avoid cracking or chipping.

Our natural stone products are designed for easy DIY installation. With straightforward instructions and minimal tools required, you can achieve stunning results on your own.

Yes, our products are versatile and suitable for both interior and exterior applications. Whether you're enhancing indoor spaces or creating stunning outdoor features, our range of stones offers solutions for various design goals.

Choosing the right natural stone depends on your design vision, project environment, and desired durability. Our knowledgeable team can guide you through the selection process, providing insights into each stone type's characteristics and benefits.

Our natural stone products are designed for easy DIY installation. With straightforward instructions and minimal tools required, you can achieve stunning results on your own.

You can mount the panels on all surfaces, including brick, concrete and plasterboard.

Yes, you can. Simply apply Hybrid Grab Adhesive to the back of each panel and apply pressure to adhere. Alternatively, use screws, ensuring they are fixed to structural points such as joists.

Yes you can cap them. We have 3 types of ending slats. If any of the three aren't appropriate for your project can use a standard aluminum finishing slat over the top.

Unfortunately, we do not offer an installation service; however, all our products have installation guidance on the website. You can always contact our customer care team for further assistance if you need any additional advice.

Our panels are designed for DIY installation. Simply apply Hybrid Grab Adhesive to the back of each panel and apply pressure to adhere it to the wall. Alternatively, fix it to the wall using black screws into the felt backing. See our installation guide for more information.

You’re welcome to visit our showroom at 1/48 City Link Dr, Carrara, Gold Coast (opposite ABI).

Our opening hours are:
Monday to Friday: 9:00 AM to 4:00 PM
Saturday: 9:00 AM to 12:00 PM
Let me know if you need any assistance during those times!

You can contact us directly via phone at 1300 734 484 during our business hours. Additionally, you can reach out to us via email or through the contact form on our website. Our friendly and knowledgeable team is ready to assist you with any questions or concerns you may have.

At the moment, we primarily serve customers within Australia. However, we may be able to accommodate international orders on a case-by-case basis. Please contact our team directly to discuss shipping options and availability for international orders.