Delacopanels

Q: NRC (Noise Reduction Coefficient)

Our panels have an NRC (Noise Reduction Coefficient) of 0.85, which means they absorb85% of sound that hits them. This makes them highly effective in reducing noise and echo in spaces like offices, conference rooms, restaurants, and homes.The higher the NRC value (which ranges from 0 to 1), the more sound the panel absorbs. An NRC of 0.85 indicates that our panels are excellent at improving acoustics, creating a quieter and more comfortable environment by reducing sound reflections.

Q: Warranty

Yes, all of our panels come with a warranty:1 year for our Acoustic Panels5 years for our Stone Panels10 years for our Outdoor Panels2 years for our Design Panels

How can I order Delaco Panels?
Does Delaco Panels offer warranty protection?
Can I purchase samples of Delaco Panels?
What is Delaco Panels' refund policy?
NRC (Noise Reduction Coefficient)
Can we paint the panels?
Showroom in Melbourne
Can we cut the lights?
Can an electrician hardwire the strip light in to a switch?
Warranty
Are Delaco Panels suitable for high-traffic areas?
Are Delaco Panels stylish?
Are Delaco Panels eco-friendly?
What are Delaco Panels?
What types of panels does Delaco offer?
Do you produce custom panel sizes?
How can I stay updated with Delaco Panels news and offerings?
Can I visit a showroom to see Delaco Panels in person?
Do you offer discounts or promotions on Delaco Panels?
How can I provide feedback or share my experience with Delaco Panels?
Does Delaco Panels offer assistance with design planning and layout?
Where can I see examples of Delaco Panels in use?
Do you have 3000mm panels?
Are Delaco Panels fire-rated?
What is Delaco Panels' commitment to sustainability?
Can the acoustic panels be used outside?
How are Delaco Panels made sustainable
What is Delaco Glow and how does it enhance spaces?
Are Delaco Panels suitable for both residential and commercial use?
Can Delaco Panels be painted or stained to match existing decor?
Do you have Instagram?
Do you have Youtube?
Do you have Tiktok?
Do you have Facebook?
What adhesive can I use for Stone Panels?
How often should I apply sealant to stone surfaces?
What is the installation process like for the Stone Panels?
Can your natural stone products be used for both interior and exterior projects?
How do I select the appropriate natural stone for my project?
What is the installation process like for the Stone Panels?
On which surfaces can I install the panels?
Can I install the panels on the ceiling?
Capping the Outdoor panels
Does Delaco Panels provide installation services?
How do I cut the panels?
How do I install the panels?
Where are you located?
What are your opening hours?
How can I get in touch with Delaco Panels for inquiries or assistance?
Can I purchase Delaco Panels internationally?

Ordering & Payment
Cancellation, Exchange & Returns
Other Questions
Acoustic Panels
Social Media
Stones
Installation
Contact Info
Shipping & Delivery

Ordering & Payment

How can I order Delaco Panels?
Does Delaco Panels offer warranty protection?
Can I purchase samples of Delaco Panels?

How can I order Delaco Panels?

You can easily order Delaco Panels through our online shop on our website. Browse our range of panels, select the ones that suit your preferences, and proceed to checkout. We offer secure payment options and prompt delivery to your doorstep.

Does Delaco Panels offer warranty protection?

Yes, we stand behind the quality and durability of our panels and offer warranty protection for your peace of mind. Our warranty coverage may vary depending on the specific product and terms of purchase. Please refer to our website or contact our team for more information on warranty protection.

Can I purchase samples of Delaco Panels?

Yes, you can. We understand the importance of seeing and feeling our panels before making a decision. You can order samples of our panels to test the tones, touch the textures, and style your scheme with confidence.

Cancellation, Exchange & Returns

What is Delaco Panels' refund policy?

What is Delaco Panels' refund policy?

We stand behind the quality of our products, but if for any reason you're not satisfied with your purchase, we offer a comprehensive refund policy. Please refer to our website for detailed information on our refund policy, including terms and conditions.

NRC (Noise Reduction Coefficient)

Our panels have an NRC (Noise Reduction Coefficient) of 0.85, which means they absorb85% of sound that hits them. This makes them highly effective in reducing noise and echo in spaces like offices, conference rooms, restaurants, and homes.
The higher the NRC value (which ranges from 0 to 1), the more sound the panel absorbs. An NRC of 0.85 indicates that our panels are excellent at improving acoustics, creating a quieter and more comfortable environment by reducing sound reflections.

Can we paint the panels?

The panels cannot be painted.

Showroom in Melbourne

We do not have a showroom in Melbourne but we ship Nationwide.

Can we cut the lights?

Yes the lights can be cut down every 5cm.

Can an electrician hardwire the strip light in to a switch?

Lights can be wired in, however please be aware that they are designed as a plug and play kit.

Warranty

Yes, all of our panels come with a warranty:
1 year for our Acoustic Panels
5 years for our Stone Panels
10 years for our Outdoor Panels
2 years for our Design Panels

Are Delaco Panels suitable for high-traffic areas?

Yes, our panels are designed to withstand the rigors of high-traffic areas and maintain their aesthetic appeal over time. Whether it's a bustling office lobby or a busy restaurant, Delaco Panels can maintain their beauty and functionality even in demanding environments.

Are Delaco Panels stylish?

Absolutely! Our panels boast a natural, beautiful look that adds an elegant touch to any environment. They are designed to be head-turning stylish, making them a perfect addition to residential, commercial, and hospitality settings.

Are Delaco Panels eco-friendly?

Definitely! We prioritize sustainability by using recycled materials in our panels. Additionally, our panels are mildew-proof and offer heat insulation, further contributing to eco-friendliness.

What are Delaco Panels?

Delaco Panels specializes in bespoke acoustic wood, wood-veneer and stone panels designed to enhance interior spaces. Our panels not only offer stunning aesthetics but also improve acoustics by reducing reverberation and poor sound quality.

What types of panels does Delaco offer?

Delaco Panels offers a variety of acoustic panel options to suit different aesthetic preferences and functional needs. Our range includes premium panels in various colors and finishes, specialty color options, and ultra-premium design panels with three-sided veneers for added elegance.

Also, we have a range of 100% Natural Stone sheets that are expertly crafted from stone slabs, including slate, marble, and sandstone.

Do you produce custom panel sizes?

We do not currently offer the panels in custom sizes; however, we have designed them to be easily cut if you need smaller or they can be joined if you need to cover larger areas.

How can I stay updated with Delaco Panels news and offerings?

To stay up to date with new arrivals, interior design inspiration, and more, you can sign up for our mailing list on our website. Additionally, you can follow us on social media for regular updates and design inspiration.

Can I visit a showroom to see Delaco Panels in person?

Yes, you can visit our showroom located at 1/48 City Link Dr. Carrara, Gold Coast, QLD, 4211. Our showroom allows you to see our panels up close, explore different options, and receive personalized recommendations from our team.

Do you offer discounts or promotions on Delaco Panels?

Yes, we regularly offer discounts and promotions on our panels to make them more accessible to our customers. Keep an eye out for sales and special offers on our website, and sign up for our mailing list to receive exclusive discounts and updates.

How can I provide feedback or share my experience with Delaco Panels?

We value your feedback and strive to continuously improve our products and services. You can share your experience, provide feedback, or leave a review on our website, social media channels, or through direct communication with our team. Your input helps us better serve our customers and community.

Does Delaco Panels offer assistance with design planning and layout?

Yes, our team of experts is available to assist you with design planning and layout to ensure that our panels seamlessly integrate into your space. Whether you need advice on panel placement or assistance with creating a cohesive design scheme, we're here to help.

Where can I see examples of Delaco Panels in use?

Our panels have been featured in numerous Australian homes and businesses nationwide, including well-known establishments such as Remax Regency Robina, Alinga Web Design, RayWhite Whitsunday, Karston Building Group, Liquor Legends, and Sundancer Homes.

Acoustic Panels

Do you have 3000mm panels?
Are Delaco Panels fire-rated?
What is Delaco Panels' commitment to sustainability?
Can the acoustic panels be used outside?
How are Delaco Panels made sustainable
What is Delaco Glow and how does it enhance spaces?
Are Delaco Panels suitable for both residential and commercial use?
Can Delaco Panels be painted or stained to match existing decor?

Do you have 3000mm panels?

We currently have 2800mm panels in stock, if you have a large project, we can certainly customize panels to your exact specifications. Customization is possible for larger orders, and we’d love to assist if it’s a good fit.

Are Delaco Panels fire-rated?

Yes, they are. Delaco Panels is the first company in Australia to offer fire-resistant panels for both personal and commercial use. This ensures safety and peace of mind in any space.

What is Delaco Panels' commitment to sustainability?

At Delaco Panels, sustainability is at the forefront of everything we do. We source our materials from sustainable sources and prioritize eco-friendly production practices. By choosing Delaco Panels, you're not only enhancing your space but also supporting responsible and sustainable manufacturing.

Can the acoustic panels be used outside?

The acoustic slat wood wall panel range is designed for indoor use only.

How are Delaco Panels made sustainable

Our panels are crafted from sustainable materials, including MDF slats and acoustical felt made from recycled material. The wood slats are certified by the Forest Stewardship Council (FSC), ensuring responsible sourcing and production practices.

What is Delaco Glow and how does it enhance spaces?

Delaco Glow is our illumination strip, designed to add a touch of brilliance to your interiors. It provides both functional lighting and aesthetic appeal, enhancing the ambiance of any space.

Are Delaco Panels suitable for both residential and commercial use?

Absolutely. Our panels are versatile and suitable for a wide range of environments, including homes, offices, retail spaces, restaurants, hotels, and more. Whether you're enhancing a living room or upgrading a corporate boardroom, Delaco Panels can elevate any space.

Can Delaco Panels be painted or stained to match existing decor?

While our panels come in a variety of colors and finishes, they can also be painted or stained to match your existing decor if desired. This flexibility allows you to customize your space and achieve the perfect look for your interior design scheme.

Social Media

Do you have Instagram?
Do you have Youtube?
Do you have Tiktok?
Do you have Facebook?

Do you have Instagram?

Yes we have. You can check our Instagram for more inspiration: https://www.instagram.com/delacopanels/

Do you have Youtube?

Yes we have. Check our Youtube page here: https://www.youtube.com/@delacopanels

Do you have Tiktok?

Yes we have. You can check our Tiktok page here: https://www.tiktok.com/@delacopanels

Do you have Facebook?

Yes we have. You can check our Facebook page here: https://www.facebook.com/delacopanels

Stones

What adhesive can I use for Stone Panels?
How often should I apply sealant to stone surfaces?
What is the installation process like for the Stone Panels?
Can your natural stone products be used for both interior and exterior projects?
How do I select the appropriate natural stone for my project?
What is the installation process like for the Stone Panels?

What adhesive can I use for Stone Panels?

We recommend T-Rex Floor & Wall adhesive. It is a high-quality, single-component adhesive with excellent bonding strength. Based on SMX Polymer technology, it is chemically neutral and fully elastic.

How often should I apply sealant to stone surfaces?

The frequency of sealant application depends on the location and exposure to water. For areas frequently exposed to water, we recommend reapplying a sealant every 3-4 years. In other locations, a reapplication every 5-6 years is sufficient. Use a water-based sealer for all types of stone to prevent stains, moisture absorption, algae or moss growth, and to avoid cracking or chipping.

What is the installation process like for the Stone Panels?

Our natural stone products are designed for easy DIY installation. With straightforward instructions and minimal tools required, you can achieve stunning results on your own.

Can your natural stone products be used for both interior and exterior projects?

Yes, our products are versatile and suitable for both interior and exterior applications. Whether you're enhancing indoor spaces or creating stunning outdoor features, our range of stones offers solutions for various design goals.

How do I select the appropriate natural stone for my project?

Choosing the right natural stone depends on your design vision, project environment, and desired durability. Our knowledgeable team can guide you through the selection process, providing insights into each stone type's characteristics and benefits.

What is the installation process like for the Stone Panels?

Our natural stone products are designed for easy DIY installation. With straightforward instructions and minimal tools required, you can achieve stunning results on your own.

Installation

On which surfaces can I install the panels?
Can I install the panels on the ceiling?
Capping the Outdoor panels
Does Delaco Panels provide installation services?
How do I cut the panels?
How do I install the panels?

On which surfaces can I install the panels?

You can mount the panels on all surfaces, including brick, concrete and plasterboard.

Can I install the panels on the ceiling?

Yes, you can. Simply apply Hybrid Grab Adhesive to the back of each panel and apply pressure to adhere. Alternatively, use screws, ensuring they are fixed to structural points such as joists.

Capping the Outdoor panels

Yes you can cap them. We have 3 types of ending slats. If any of the three aren't appropriate for your project can use a standard aluminum finishing slat over the top.

Does Delaco Panels provide installation services?

Unfortunately, we do not offer an installation service; however, all our products have installation guidance on the website. You can always contact our customer care team for further assistance if you need any additional advice.

How do I cut the panels?

The easiest way to do this is with a fine-toothed circular saw. The underlying acoustic felt is most easily cut with a carpet knife.

How do I install the panels?

Our panels are designed for DIY installation. Simply apply Hybrid Grab Adhesive to the back of each panel and apply pressure to adhere it to the wall. Alternatively, fix it to the wall using black screws into the felt backing. See our installation guide for more information.

Contact Info

Where are you located?
What are your opening hours?
How can I get in touch with Delaco Panels for inquiries or assistance?

Where are you located?

You’re welcome to visit our showroom at 1/48 City Link Dr, Carrara, Gold Coast (opposite ABI).

What are your opening hours?

Our opening hours are:
Monday to Friday: 9:00 AM to 4:00 PM
Saturday: 9:00 AM to 12:00 PM
Let me know if you need any assistance during those times!

How can I get in touch with Delaco Panels for inquiries or assistance?

You can contact us directly via phone at 1300 734 484 during our business hours. Additionally, you can reach out to us via email or through the contact form on our website. Our friendly and knowledgeable team is ready to assist you with any questions or concerns you may have.

Shipping & Delivery

Can I purchase Delaco Panels internationally?

Can I purchase Delaco Panels internationally?

At the moment, we primarily serve customers within Australia. However, we may be able to accommodate international orders on a case-by-case basis. Please contact our team directly to discuss shipping options and availability for international orders.