We are proud to announce that Delaco Panels has been named a Finalist for Customer Service Excellence Online at the Retailer Awards 2026.
This recognition reflects our ongoing commitment to delivering not only premium products, but also an outstanding customer experience at every stage of the journey.
What This Means
The Retailer Awards, presented by Inside Retail, celebrate excellence across the retail industry in Australia. Being recognised as a finalist in the Online Customer Service category places Delaco Panels among leading brands that are setting new standards in digital customer experience.
In an industry where trust, responsiveness and reliability are essential, this nomination confirms that our approach to service is making a real difference.
Our Commitment to Online Service
From the first website visit to post installation support, our focus has always been clear
Clear product information and technical resources
Fast and transparent communication
Reliable shipping Australia wide
Dedicated pre and post sale support
Guidance for homeowners, designers, builders and commercial clients
We understand that when customers choose Delaco Panels, they are investing in their homes, projects and businesses. That responsibility drives everything we do.
A Team Effort
This recognition is the result of the daily effort of our entire team
Sales consultants assisting with product selection
Customer service answering enquiries and resolving questions
Warehouse and logistics teams ensuring orders leave accurately and on time
Marketing and digital teams improving clarity and accessibility online
Every interaction matters. Every detail counts.
Looking Ahead
Being named a finalist motivates us to keep raising the bar. We will continue refining our systems, improving response times and enhancing the digital experience for our customers across Australia.
We would like to thank our customers, partners and community for your continued trust and support. #RA26 #RetailerAwards #InsideRetail.
