Celebrating a milestone in customer service excellence and Australian retail.
We are proud to announce that Delaco Panels has been recognised as a finalist in the Best Customer Service Online category at the 2026 Inside Retail Awards, held in Melbourne.
Our founders and senior sales team attended the event, joining some of Australia's leading retailers and ecommerce businesses for an evening dedicated to celebrating innovation, customer experience and excellence across the retail industry.
For Delaco Panels, this recognition represents an exciting milestone in our journey and reflects our ongoing commitment to delivering an exceptional experience for every customer.
Recognising Excellence in Australian Retail
Organised by Inside Retail Australia, part of the Octomedia network, the Inside Retail Awards celebrate businesses making a meaningful impact across Australia's evolving retail landscape.
Being recognised alongside established names in Australian retail and ecommerce is an honour and a reflection of the progress we've made as a growing Australian business.
The evening brought together industry leaders, innovators and retail professionals to recognise achievements in customer service, technology and business excellence.
Putting Our Customers at the Centre of Everything We Do
At Delaco Panels, we believe transforming a space should be an exciting and achievable experience.
From discovering the right wall panels to choosing finishes, ordering samples and planning installation, our focus has always been on making the customer journey as seamless and supportive as possible.
Our approach goes beyond offering decorative wall panels. We aim to provide the inspiration, guidance and practical support customers need to confidently bring their ideas to life.
Being named a finalist for Best Customer Service Online reinforces the importance of that commitment and motivates us to continue improving every interaction.
A Milestone Worth Celebrating
This recognition would not be possible without the dedication of our team and the continued trust of our customers.
We would like to congratulate all the finalists and winners who are helping shape the future of Australian retail.
A special thank you to Inside Retail Australia and Octomedia for hosting an inspiring evening celebrating the people and businesses driving the industry forward.
As Delaco Panels continues to grow, we remain focused on delivering thoughtful design solutions, outstanding service and an experience that makes every transformation feel achievable.
Turning ordinary into extraordinary.
